Thursday, 24 January 2013

Skills Taught in ICF-approved Coach Training

Three of the skills taught in ICF-approved coach training include listening, asking questions, and providing support.  These skills certainly are applicable in coaching and they are applicable in all professions.  Leaders and families alike benefit from the learning in coach training.

1. Listen
How often have you observed a conversation and realized the other person is distracted? Listening is a top deficiency in the workplace and often in relationships too.  Because listening is the first step in communication, developing listening skills creates opportunities.

What happens without listening skills?  Miscommunication, conflict, missed deadlines.
What happens with listening skills?  Understanding, productivity, creative thinking.

Listen intentionally – focus physically and mentally on the speaker, anticipate rephrasing everything they say, and work to understand both their feelings and what they aren’t saying.

2. Ask
Have you ever noticed how easy it is to come up with a solution only to discover no one is listening to your ideas?  Is their follow-through likely when the idea is someone else’s?  Telling is easy; asking is effective.

What happens without asking? Intimidation, resentment, shut-down.
What happens with asking? Engagement, commitment, motivation.

Ask to empower and to get results.  Ask others their thoughts and ideas, and how to make it happen so that they develop the action plan and timeline to follow.

3. Support
Is support doing it for them or giving the answers?  No.  Support is encouragement, empowerment, and backing someone up whether or not you agree.  To earn the support of others, a leader starts by giving support.  A Coach is a partner and by definition of the relationship, supports the client.

What happens without support? Minimal effort, disinterest, mistakes.
What happens with support? Loyalty, enthusiasm, trust.

Give support because it works for everyone and creates positive outcomes.

These skills are part of the process when you become a business coach, complete life coaching certification, executive coach certification, or career coach certification.  These skills also add value in any profession and in any life.

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